Privacy Policy
This Privacy Policy explains how Specto Pet Care collects, uses, and discloses information collected through our website where we offer pet care products and services.
1. Information We Collect
Specto Pet Care collects several types of information from users of our Website:
- Account Information: When you create an account, we may collect information such as your name, email address, billing and shipping address, and phone number.
- Order Information: When you place an order, we collect information about your purchase, such as the items you purchased, the price, your payment method, and your pet’s information.
- Website Usage: We collect information about your activity on our Website, such as the pages you visit, the products you browse, and your search queries. This information may be collected using cookies and other tracking technologies.
- Customer Support: If you contact us for customer support, we may collect information about your request, your pet’s information (if applicable), and any diagnostic data.
2. Use of Information
Specto Pet Care uses the information we collect to:
- Process your orders and deliver your pet care products;
- Send you important information about your orders, including order confirmations, shipping updates, and customer service communications;
- Provide customer support related to your pet’s needs (if applicable);
- Improve the Website and your user experience;
- Send you marketing and promotional communications (with your consent);
- Analyze trends and user behavior to improve our product offerings and services;
- Comply with legal obligations.
3. Data Sharing
Specto Pet Care may share your information with third-party service providers who help us operate the Website and fulfill your orders. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or to protect our rights or the rights of others.
4. Pet Information
If you provide information about your pet, Specto Pet Care will use this information to personalize your experience and provide relevant product recommendations. We will never share your pet’s information with third parties for marketing purposes without your explicit consent.
5. Data Security
Specto Pet Care takes reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure, and we cannot guarantee the security of your information.
6. Your Choices
You have certain choices with respect to your information:
- You can create an account to manage your information and order history.
- You can request to delete your account by contacting us.
7. Cookies and Other Tracking Technologies
Specto Pet Care may use cookies and other tracking technologies to collect information about your activity on our Website. You can control your cookie settings through your web browser.
8. Children’s Privacy
Our Website is not directed to children under the age of 13. Specto Pet Care does not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has created an account with us, please contact us.
9. Changes to this Policy
Specto Pet Care may change this Policy from time to time. We will notify you of any changes by posting the new Policy on our Website.
10. Contact Us
If you have any questions about this Policy, please contact Specto Pet Care at info@specto.store
